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Real world analysis for user-centered design
usability testing expert review contextual inquiry  |
The Usability Center at Southern Polytechnic State University can help your company gain the edge it needs by identifying how to better design products with a user-centered, task-oriented design focus.
Usability testing shows you what your users experience when they use your product. Whether your product is a website, software, hardware, or training or learning manual, and whatever medium it is in, we partner with you to build usability into the product design and development. We guide you in setting up, conducting, and analyzing the results from testing with your users. The result builds both team learning and user-centered design into your products.
We work with you, every step of the way, to plan, test, and understand your users' experience.
Other services include expert reviews, paper prototyping, card sorting, persona creation, requirements gathering, contextual inquiry, participant recruiting, and more. |


| What is Usability? |
“. . . It has been a catalyst for core product improvement and has also educated our developers on more effective UI techniques.
“Expect the unexpected . . . usability testing will challenge those things that you take for granted, and give you the tools to improve your products - sometimes by changing the most simple elements.”
– Mary Beth Westmoreland, VP for Research and Development, Ipswitch |
“. . . the art and science of making documents and products usable, useful, and most of all, satisfying.”
– Dr. Carol Barnum |
“. . . the effectiveness, efficiency, and satisfaction with which [intended] users can achieve specified goals in particular environments.”
– ISO 9241 |
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